Symbl.ai uses speech and conversation intelligence to turn meetings, calls, and video into actionable outputs like accurate transcripts, detected topics, speaker-level events, and analytics-style summaries. It’s designed to help teams capture what was said, understand key themes, and maintain searchable conversation records that can power downstream workflows for sales, support, and operations.
With Symbl.ai connected, BOBs can feed live or recorded audio/video into conversation intelligence to generate a formatted transcript, identify speakers and conversation events, and extract meaningful topics and trackers. That structured output becomes ready-to-use input for your business systems—so post-meeting summaries, action items, and accountability stay consistent instead of relying on manual note-taking. BOBs can also update existing speaker/member details and continuously update conversations and trackers as new content arrives. This enables use cases like automated sales call wrap-ups, support conversation documentation, leadership briefings from meetings, and “insight-to-action” workflows where extracted topics and analytics drive follow-up tasks and reporting across connected tools.

What can BOBs do with Symbl.ai?

Perform actions

  • List Conversation Id Options
  • Update Speaker Events
  • Update Member
  • Update Conversation
  • Submit Video URL
  • Submit Video Summary User Interface
  • Submit Trackers and Analytics Summary User Interface
  • Create Formatted Transcript
  • Submit Audio URL
  • Get Trackers
  • Get Topics
  • Get Summary
  • Get Speech to Text
  • Get Questions
  • Get Members
  • Get Job Status
  • Get Follow-Ups
  • Get Entities
  • Get Conversations
  • Get Conversation
  • Get Analytics
  • Get Action Items
  • Delete Conversation