Shopify

Shopify is a leading ecommerce platform for building, running, and scaling online stores. It provides a complete workflow for product catalogs, storefront pages, customer management, and order processing, with real-time updates across key events like purchases, refunds, and catalog changes. Widely trusted by businesses of all sizes, Shopify helps teams manage commerce from one place while staying flexible with integrations and automation.

Connect Shopify so BOBs can continuously monitor critical commerce signals—so they don’t miss a purchase, change, or customer event. When something happens in your store, BOBs can decide what to do next and coordinate the right follow-up across your business tools (for example, customer support handoffs, order status coordination, internal notifications, and syncing commerce data elsewhere). This turns Shopify into an always-on source of truth that drives timely operational responses. With real-time event listening, BOBs can support use cases like instant fulfillment coordination, proactive customer communication triggers, refund and exception handling workflows, and faster catalog/page maintenance operations—reducing manual checking and helping teams keep service levels consistent, even during busy periods.