OpenAI (ChatGPT)

OpenAI powers widely used AI capabilities for natural language understanding, reasoning, and multimodal tasks like image and audio processing. Through its developer platform, teams use models to chat, summarize and extract insights from content, translate and transcribe media, classify information, and build AI assistants that can call tools and leverage retrieval for business knowledge. OpenAI is trusted across industries for performance, safety tooling, and continual model and capability improvements.

Connecting OpenAI (ChatGPT) lets BOBs actively solve work—answer questions, summarize long documents, extract decisions, translate or transcribe content, and analyze images—while staying grounded in the information you store and retrieve. Instead of stopping at “drafting,” BOBs can run tool-using conversations, complete multi-step tasks, and classify items into the right buckets so downstream systems get cleaner, ready-to-use outputs. With support for web search and function/tool calls, BOBs can expand answers with up-to-date information, then use file search and vector retrieval to pull relevant company content. That makes it ideal for operational Q&A, knowledge-driven customer support, document triage, content transformation, and assistant-style workflows that keep progressing until the job is done. Available actions and events include: New Run State Changed, New File Created, New Fine Tuning Job Created, New Batch Completed; and actions such as Chat, Chat with Assistant, Chat with Responses API, Chat using Web Search, Chat using Functions, Chat using File Search, Chat with Assistant; Upload File, Retrieve File, Retrieve File Content, Delete File; Summarize Text, Translate Text (Whisper), Create Transcription, Convert Text to Speech (TTS); Analyze Image Content, Create Image (Dall‑E); Vector store operations including Create Vector Store, Create Vector Store File, List Vector Stores, List Vector Store Files, Retrieve Vector Store, Retrieve Vector Store File, Delete Vector Store, Delete Vector Store File; Assistant/run management including Create Assistant, Modify an Assistant, Create Thread (Assistants), List Messages (Assistants), Cancel Run (Assistants), Retrieve Run (Assistants), List Runs (Assistants), List Run Steps (Assistants), Retrieve Run Step (Assistants), Submit Tool Outputs to Run (Assistants); and capability extensions including Create Embeddings, Create Moderation, Classify Items into Categories, Create Completion (Send Prompt), Create Batch, Create Fine Tuning Job.